TuckBuddy Support

Need help, found a bug, or have an idea? Email TuckBuddySupport@dissonance.net. In the app, Settings › Contact support opens an email with your app version filled in.

Common questions

Do I need an account?

No. TuckBuddy uses your iCloud account to keep your inventory backed up and in sync across your devices. Make sure you're signed in to iCloud and that iCloud is on for TuckBuddy (iPhone Settings › your name › iCloud).

My items aren't showing up on my other device.

Both devices need to be signed in to the same iCloud account, with iCloud turned on for TuckBuddy. Syncing can take a few minutes, especially with lots of photos.

How do I back up or move my inventory?

Settings › Your stuff › Export a copy saves a complete backup file you can keep in Files or send to yourself. To restore, open that file on any device with TuckBuddy, or use Settings › Your stuff › Restore from a copy.

I deleted something by mistake.

Deleted items go to Trash first. Open Settings › Your stuff › Trash to restore them.

The book scanner can't use the camera.

Allow camera access in iPhone Settings › TuckBuddy › Camera.

Privacy

See the TuckBuddy Privacy Policy.

Credits

Book details come from Google Books, Open Library, and Apple.